Project Image

Best Start children’s centres consultation – May 2021

Why are we doing this?


**UPDATE: We've extended the end date of this consultation so we can hear from more people. Survey now closes midnight, 20 June**

Croydon children’s centres are part of Croydon Best Start, Croydon’s partnership delivering services for children aged 0-5. The partnership includes families, health visitors, midwives, GPs, early learning practitioners and children’s centres working together to ensure babies and children under-five have the best start in life. 

The role of children’s centres, as set out in the Sure Start Children’s Centre statutory guidance, is to support:
•    child development and school readiness
•    parenting aspirations and parenting skills
•    child and family health and life chances

The council’s financial challenges mean it has to make savings and this means changing the way it delivers some services and reducing others. Services for parents and carers with young children remain a priority and in our recent savings proposals consultation you told us how important the valuable support and resources our children’s centres provide is. We are committed to providing the right Croydon Best Start services, in the right places, with the budget available.

Since 2016 the budget for children’s centre services has remained at £2,162 million and as part of Croydon’s renewal plans and associated savings, the council is proposing to reduce the budget to £1,162 million, meaning we need to look at delivering services differently.

Our proposed new model for the service is set out below. In designing this model other options have been considered and we have carried out an equality impact assessment, which will be reviewed and updated during and after the consultation. 

How we designed the hub and spoke model

The new proposed model has been designed using the following data:

  • Borough profile - where do children 0-5 and families that would benefit the most live
  • Geographical location
  • Ease of access for local families
  • Transport links
  • Facilities and accessibility within the children’s centre  buildings to enable continued working in partnership with health colleagues to deliver the Healthy Child Programme

Find out more about this data.

What do we want to know?

Proposed new model
A three hub and six spoke is our preferred model for children’s centre provision. It provides a dedicated hub in the north, central and south of the borough with services also available from six spokes, ensuring access to services across the borough. Services will be informed by the consultation findings and will vary so they meet the needs of local families.

Area Children's centre hub Children's centre spoke Area covered
North Kensington Avenue Winterbourne North west
    PIP House North east
Central Selhurst Malling Close Central east
    Aerodrome Central west
South Woodlands New Addington South east
    Byron South west

See appendix 2 for a larger version of this map.

The hub and spoke model would mean:
•    Having three children’s centre ‘hubs’, one in each area, north, central and south, each delivering a full programme of services
•    The hubs will also will coordinate a reduced programme of activities from two other children’s centre buildings (spokes)
•    One management team for each locality overseeing the service and employing the children’s centre staff
•    Closing Shirley Children’s Centre (central east) and stopping services from Purley Oaks Children’s Centre (central west), but providing outreach services in these areas
•    Stopping delivering services from Ecclesbourne and Woodside Service Access Points (these are venues that have provided children’s centre services on a part-time basis)

Tell us what you think

We want to hear your views on our proposal for children’s centres. We’re keen to understand whether the proposed spoke sites are the right locations, and ideas you may have for how we can provide services locally.  Final proposals will inform the council cabinet decision in the summer 2021 prior to tendering for new contracts, and the consultation report will inform service development and delivery

How to have your say

  • Complete the online survey before midnight, 20 June 2021
  • Request a paper copy of the survey be sent to you by calling 020 8760 5453, and return it by 20 June 2021
  • Request the survey and consultation information in a different format or language by calling 020 8760 5453
  • Speak to staff at your local children’s centre

If you would like to talk to somebody about taking part, please contact us via the Croydon Best Start Facebook page or email Croydon Best Start and we will respond to you.  

What we found out
What difference has it made?

Contact (for more details)

Children's centre consultation

020 8726 6000 ext 62692

Project start date
10 May 2021
Project end date
Report available by
Due 12 July 2021
Who can take part?
Carers, Service Users, Schools, Childcare Providers, Children and Young People, Parents, Teachers, All - everyone invited to take part
Topic Area
Education and learning, Health and social care
London Borough of Croydon


How we designed the hub and spoke model


Current model


Appendix 1


Access to services


Outreach services


Other options considered


Appendix 2