Croydon Race Matters Pledge and Croydon Equalities Pledge

Jun 23 2021 to Aug 15 2021
Community and life events

Croydon Council is working with some of its key partners: Croydon BME Forum, Legacy Youth Zone, Whitgift School, PJs group and the police to develop a Croydon Race Matters Pledge and Croydon Equalities Pledge for the borough.

Our survey asks for residents’ opinions on the proposed Croydon Race Matters Pledge and Croydon Equalities Pledge. The pledges are a pioneering series of commitments which aim to make Croydon free from racism as well as a safer, fairer and more inclusive borough for all. 

Once finalised the pledges will be open for all residents, businesses, organisations and groups to sign and could include committing to a number of principles such as: implementing fair and impartial recruitment processes, delivering and monitoring equality and diversity training for all staff on topics such as unconscious bias, anti-racism and cultural awareness, reviewing the diversity of your organisation’s workforce, and sharing good equality practice.

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London Borough of Croydon


Shaping Thornton Heath

Shaping Thornton Heath - final comments

During summer 2020, the council engaged residents, businesses and other stakeholders in the Thornton Heath community to inform the development of the Thornton Heath High Street Plan.

We would like to thank everyone who has engaged in the process so far.

We are now publishing two draft documents based on this feedback and would love to hear any final comments on the documents before they are finalised. The two documents are:

  1. The Plan – this is a slightly longer, more technical document, to inform the Croydon Local Plan and future development. Download the Plan as a PDF here.
  2. The Manual – this sets out practical projects that could be taken forward to help deliver the plan, either by the community themselves, or in partnership with developers and/or the council. Download the Manual as a PDF here.

You can read a summary of the feedback received so far from the community in Part 3 of the Plan.

Once the documents are finalised, the focus will be on working with the High Streets Task Force in the spring to strengthen community involvement in identifying funding and taking forward the ideas within the Plan.

Please visit the project website here for more information.

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Options for the future of Croydon's libraries service

Our library service in Croydon means so much to our residents across the whole borough, something made very clear to us in the 2,510 responses received in the first phase of consultation about the future of our library service.

Thank you to everyone who took the time to share their views and ideas for the service. This feedback has helped us work through all of the options available to achieve the savings needed for 2022/23, while maintaining a statutory library service.

Options for our future library service

Following a meeting of our council’s cabinet  where it was agreed to start the second phase of public consultation on proposed changes to the service, we now want to hear people’s views on the following options developed to make the £500,000 savings target outlined in detail in the cabinet paper.

  • Reduce service hours by 21% across the borough
  • Outsource all libraries
  • Hybrid – reduction in service hours (two days per week) to eight libraries and five community run libraries

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London Borough of Croydon


Best Start children’s centres consultation – May 2021

May 10 2021 to Jun 20 2021
Education and learning, Health and social care


**UPDATE: We've extended the end date of this consultation so we can hear from more people. Survey now closes midnight, 20 June**

Croydon children’s centres are part of Croydon Best Start, Croydon’s partnership delivering services for children aged 0-5. The partnership includes families, health visitors, midwives, GPs, early learning practitioners and children’s centres working together to ensure babies and children under-five have the best start in life. 

The role of children’s centres, as set out in the Sure Start Children’s Centre statutory guidance, is to support:
•    child development and school readiness
•    parenting aspirations and parenting skills
•    child and family health and life chances

The council’s financial challenges mean it has to make savings and this means changing the way it delivers some services and reducing others. Services for parents and carers with young children remain a priority and in our recent savings proposals consultation you told us how important the valuable support and resources our children’s centres provide is. We are committed to providing the right Croydon Best Start services, in the right places, with the budget available.

Since 2016 the budget for children’s centre services has remained at £2,162 million and as part of Croydon’s renewal plans and associated savings, the council is proposing to reduce the budget to £1,162 million, meaning we need to look at delivering services differently.

Our proposed new model for the service is set out below. In designing this model other options have been considered and we have carried out an equality impact assessment, which will be reviewed and updated during and after the consultation. 

How we designed the hub and spoke model

The new proposed model has been designed using the following data:

  • Borough profile - where do children 0-5 and families that would benefit the most live
  • Geographical location
  • Ease of access for local families
  • Transport links
  • Facilities and accessibility within the children’s centre  buildings to enable continued working in partnership with health colleagues to deliver the Healthy Child Programme

Find out more about this data.

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London Borough of Croydon


Croydon Climate Crisis Commission Draft Recommendations Engagement

Jan 20 2021 to May 28 2021

The Croydon Climate Crisis Commission was launched in early 2020. The Commission’s primary purpose is to identify actions to drive rapid reductions in the carbon emissions from activities in the borough of Croydon. Critically, the Commission aims to ensure the transition to zero carbon happens in a fair way, providing good quality jobs, improving wellbeing, and reducing inequality.

The Commission is independent, and its membership brings together representatives from across the Croydon community.

Building on the work of the Citizen’s Assembly on Climate Change which reported in early 2020, the Commission has been working with a wide range of people who have come together to develop ideas to tackle climate change in Croydon. 

The Commission will be presenting their report to the Council in March 2020.

Following their declaration of a climate and ecological emergency in 2019 Croydon Council partnered with the New Economics Foundation to set up and support the Commission.  Please contact us if you would like to hear more about the work of the Commission.

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London Borough of Croydon


Kenley Community Plan (KCP)

Mar 10 2019 to May 25 2021
Business and investment, Community and life events, Environment, Housing, Planning and regeneration, Parking, streets and transport, Crime and Policing

In response to concerns raised by the local community about the impact of the increase in housing in Kenley, Croydon Council secured funding from the Greater London Authority’s (GLA) Good Growth Fund (GGF) in 2019 to engage with the community to create a community plan for the area.

The Kenley Community Plan (KCP) outlines priorities for investment in facilities, services and infrastructure identified by the community as it experiences growth and change. Read the Kenley Community Plan.

The engagement period to produce the Plan ran from March to September 2019 during which time over 700 Kenley residents, businesses and visitors gave their views at events, focus groups, meetings with stakeholders and resident associations, and through business and online and street surveys.  The draft Plan was published between 21 February and 22 March 2020 for public feedback via the council’s Get Involved survey platform. Read a summary of the feedback.  

In late 2019, the council submitted a successful funding application to the GLA’s Good Growth Fund (GGF) for the “Connecting Kenley” programme to support the delivery of priorities that meet the GGF’s funding criteria. In March 2020, the council was awarded £878,766 grant funding towards this £2.1m three-year programme. More information can be found in this press release.

The publication of this final Kenley Plan was delayed until Spring 2021 to ensure the final plan took account of changes to the Connecting Kenley programme necessary as a result of both the COVID-19 pandemic and the council’s financial situation. 


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Old Coulsdon Ward, Kenley Ward, Purley Oaks & Riddlesdown Ward


Have your say in redesigning Croydon Council’s website

Our website is changing. Help us make sure it works for you!

We are part of Croydon Digital Service (CDS). We want our services to work for the people who use them — you, Croydon residents, council staff, Croydon businesses and potential visitors.

This means we need to know what you need, so that we can build services that meet those needs and make interacting with council services easier and faster.

One of our main projects is redesigning the council website. 

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Consultation on the Purley Way Masterplan

Feb 9 2021 to Mar 16 2021
Planning and regeneration

Croydon residents can help shape a 20-year development vision for future homes, businesses and public spaces along Purley Way by answering a new online survey.

The Purley Way is one of the areas earmarked in the council’s Local Plan Review for future transformation and growth, including housing, jobs, improved transport access and more public open spaces and facilities.

The online survey gave an opportunity for residents, businesses and visitors to feedback on the proposals, and outline their priorities around sustainable growth for the Purley Way area, which stretches from the boundary with Purley up to Valley Park.

The council consultation included three online workshops in February and March, which gave the public a chance to participate in a presentation and Q&A workshop to discuss the proposals.

The feedback received from this five-week consultation, as well as early feedback last summer, will help to shape the final masterplan. This is an important step in the process to adopting the masterplan as a Supplementary Planning Document (SPD) that will provide assurance and guidance for good growth to happen in the Purley Way area – growth that is sustainable and high quality, creating a resilient and vibrant place that enhances the area’s unique heritage.


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Broad Green Ward, Waddon Ward, Purley Oaks & Riddlesdown Ward


Libraries consultation

Jan 14 2021 to Mar 14 2021
Community and life events, Leisure and culture

*Update* The consultation has been extended to 14 March to provide more time to have your say on our proposals. We have also launched a series of informative webinars that can answer frequently asked questions. More information on these webinars is available below.

If you have already submitted a survey response but have more comments to add, we are allowing multiple submissions.

Our library service is so much more than buildings and books. Since bringing our libraries in-house we have invested significantly in the service, upgrading the IT equipment and broadband making them more modern and inclusive community spaces. Members can now also access six million books through our membership of The Libraries Consortium, including 41,000 e-books, newspapers, magazines and training materials. Since the start of the coronavirus pandemic we’ve seen a major shift in the way people access our service and use digital collections, with 1,800 new online members.

The council is currently facing severe financial challenges, which means we will need to be clear about our priorities and make some tough decisions about what we will and won’t do over the next few years. Some services will stop and others, such as our library service, will have to change. But, by focussing on a smaller number of priorities for our residents, we will make sure that we are delivering good quality services, where they will have the biggest impact.

We are committed to delivering a comprehensive and efficient library service, which operates within the reduced resources available. This means that we are having to look at either closing some of our library buildings, or find an alternative that would not require any council funding.

The council currently runs 13 libraries in the borough, and we are proposing reducing this to eight. By doing this it will allow us to continue providing a comprehensive library service that meets the needs of our community.

When considering library buildings to include in our proposals we have looked at building operating and maintenance costs, how visitors use the service, and how close they are to other libraries - more details on this is provided in the fact sheets below.

At this stage of our consultation we want to hear your views on the proposals, ideas for our library service and suggestions for alternative ways we could use library buildings. We will use this information to help us further develop our options and consult you again on these, before taking a proposal to cabinet for a decision in summer 2021.


To request this information and questionnaire in a different format, email: or call 020 7884 5159.


Please complete the survey below by 14 March.


You can complete the survey as many times as you like.


Public consultation timetable:

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London Borough of Croydon


New School Streets

Aug 20 2020 to Mar 1 2021
Parking, streets and transport

We are introducing 10 new School Streets in Croydon from the 1st September. The schemes are being introduced under an Experimental Traffic Order, with a 6-month parallel public consultation.

Information about the experimental schemes, including the reasons behind School Streets, how they operate, the experiences from similar schemes and how residents responded to the initial survey can be found in the Frequently Asked Questions sheet and detailed report below.

The new School Street locations are:

  • Attlee Close, Thornton Heath, entire length of road.
  • Chapman Road, Croydon, between Kingsley Road and Fairmead Road; and Thomson Crescent, Croydon, between Kingsley Road and Euston Road.
  • Dickenson’s Lane, Croydon, entire length of road.
  • Haling Road, South Croydon, between the north to south arm of Haling Road and Selsdon Road.
  • Keston Avenue, Coulsdon, between Coulsdon Road and Court Avenue.
  • Marston Way, Upper Norwood, entire length of road.
  • Montpelier Road, Purley, between Brighton Road and the common boundary of Nos. 84 and 86 Montpelier Road.
  • Oakley Road, South Norwood, entire length of road; and Sandown Road, South Norwood, entire length of road.
  • Southcote Road, South Croydon, between The Ridgeway and the westernmost junction with Ellenbridge Way.
  • Woodend, Upper Norwood, entire length of road

The Public Notice and drawings for the individual schemes are provided below.

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London Borough of Croydon


Consultation on Review of Cumulative Impact Zones: Statement of Licensing Policy

Consultation on Review of Cumulative Impact Zones within the London Borough of Croydon’s Statement of Licensing Policy – statutory three year review of cumulative impact under Licensing Act 2003

In February 2018, the Council published its revised Statement of Licensing Policy under the Licensing Act 2003 (‘the Act’). A copy of the current document can be found at: Licensing Policy. The Council is not reviewing its Statement of Licensing Policy yet however, part of the Statement of Licensing Policy provides details of four specific areas within the borough which have been identified as Cumulative Impact Zones and we are seeking your views on cumulative impact as detailed below. 

A licensing authority may publish a document (“a cumulative impact assessment”) stating that the licensing authority considers that the number of relevant authorisations (such as premises licenses) in respect of premises (all premises or of a particular type) in one or more parts of its area described in the assessment is such that it is likely that it would be inconsistent with the authority's duty under the Licensing Act 2003 (Section 4(1)) to grant any further relevant authorisations in respect of premises in that part or those parts. A cumulative impact assessment must set out the evidence for the authority's opinion as set out in the cumulative impact assessment.

The four Cumulative Impact Zones (CIZ) in Croydon are areas where evidence has indicated that the number, type and density of licensed premises for off-sale consumption of alcohol (off sales) is having a detrimental impact on the licensing objectives.

The current Cumulative Impact Zones which include off licences, shops and supermarkets selling alcohol for consumption off the premises are as follows:

i.    Along the Brighton Road; South End; High Street, George Street corridor, from the Royal Oak Centre on Brighton Road, Purley to the junction of George Street and Cherry Orchard Road in Central Croydon 
ii    Along the London Road/Streatham High Road corridor, in 3 sections; from the junction of London Road and Tamworth Road in West Croydon to the j/w Canterbury Road; from the j/w Broughton Road to the j/w Melrose Avenue and; from the j/w Northborough Road to the borough boundary with London Borough of Lambeth 

iii    Along the Brigstock Road and High Street, Thornton Heath corridor, from the junction of Brigstock Road and London Road in Thornton Heath to the junction of High Street, Thornton Heath and Whitehorse Lane 

iv    Along the length of Central Parade, New Addington 

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London Borough of Croydon


Preparation for Adulthood Multi-Disciplinary Protocol

Oct 13 2020 to Jan 29 2021
Benefits and council tax, Community and life events, Education and learning, Health and social care, Housing, Jobs at Croydon

It’s Your Turn !!

Do you or someone you know have Special Educational Needs and/or Disabilities (SEND) ?

If so, we would like you to get involved with the development of our Preparation for Adulthood Multi-Disciplinary Protocol by completing our feedback survey.

Our aim is to ensure that the wishes and aspirations of all young people with SEND is at the heart of every transitional stage.  Our key focus is to continue working closely with all stakeholders to co-produce pathways that will support our young people on their  journey into adulthood, and we would welcome the views of the wider community on what you think transitions for young people with SEND should look like in Croydon.

Please take part and complete this survey to help us shape its content.


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London Borough of Croydon


Give your views on Croydon’s plans for the future

Dec 9 2020 to Jan 24 2021
Council and elections, Education and learning, Environment, Health and social care, Housing, Leisure and culture, Planning and regeneration, Parking, streets and transport, Public services, Crime and Policing

Between 9 December and 24 January we are gathering feedback on our savings proposals. You can read an outline of some of the savings included in the proposals and answer the questions in our survey below. Further information about our renewal plans can be found in our November cabinet reports, including the savings proposals in full.

If you require an accessible version of the survey or would like to give your views by phone, call 020 8604 7114 between 10am-4pm, Monday – Friday. The findings from this engagement will be included in a report to our cabinet in February 2021

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London Borough of Croydon


Autism Strategy 2020-2024

Are you autistic and living in Croydon? Do you live, work with, or care for an autistic person in the borough?   

Do you have ideas about how the council and its partners could work better with those with autism and their communities?  

Would you like to have your say? We would like to hear from you!  

We have set out proposed outcomes and priorities that we, the council, along with our partners, will focus on to address some of the key challenges those with autism face in the borough.   

Feedback from the survey will be used to develop our Autism Strategy 2020-2024, and to understand and address the priorities identified by the autism community in Croydon. 

Your feedback will remain anonymous.  To help us ensure that this is the case, please try to avoid inputting any personal details, such as your name or address.  Thank you.

The survey has now been extended until Friday 9 October 2020.


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Have your say on the proposed closure of Virgo Fidelis Convent Senior School

Nov 12 2020 to Dec 10 2020
Education and learning

Virgo Fidelis Convent Senior School is a Roman Catholic voluntary-aided secondary school for girls located in Upper Norwood. The school is part of the Archdiocese of Southwark’s educational provision in Croydon. The closure is being proposed by the school’s Interim Executive Board of Governors (IEB), with the support of the Archdiocese and Croydon Council.

The Virgo Fidelis IEB is proposing the school’s closure because they believe that it is no longer viable – a view which is shared by the Archdiocese and the council. The majority of the buildings are in poor repair and unfit for purpose, with Year 10 pupils having to be taught at an alternative site. In addition, the pupil roll has fallen consistently over the past several years and the school budget is in significant deficit. Consequently the school is increasingly unable to deliver the broad and balanced curriculum that would be expected of a modern secondary school.

A pre-publication consultation took place from 1 October to 23 October in which stakeholders commented on the proposed closure. Sixty responses were received during this period which formed the basis of a consultation outcomes report presented to the interim executive director of children, families and education and the cabinet member for children, young people and learning to consider and decide whether to proceed to the next step and start the formal representation period. A copy of the consultation outcomes report can be found below.

Following approval, a formal consultation will now begin, allowing people to comment on or object to the council about the proposal to close the school.

The consultation will run until from 12 November - 10 December 2020.

All responses received will be analysed and used to create a formal consultation outcomes report which will be submitted to Croydon Council’s cabinet in January 2021 for a final decision on the proposal to close the school from August 2021.

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Map your memories about the Purley Way

Change is coming to the places along the Purley Way area - be part of the change!


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South Croydon Ward, Broad Green Ward, Waddon Ward, Bensham Manor Ward


Public Space Protection Order

Oct 12 2020 to Nov 8 2020
Crime and Policing

A Public Space Protection Order (PSPO) prohibits specific behaviours and activities within a defined area so that people can enjoy public spaces without experiencing particular nuisance or annoyance. PSPOs help the council to work in partnership with the police to tackle specific issues in designated areas.

Breaching a PSPO can result in a fine and could also lead to legal prosecution.

The council's existing PSPOs are about to expire and there are three that we are proposing to keep. They are:

  • Croydon town centre
  • Thornton Heath
  • Boroughwide dog control

Each PSPO has specific behaviour prohibitions and restrictions that we propose to include in this PSPO. We have included these within our survey and would like to hear if you think we have selected the right conditions and if there are any other issues that should be considered.

The current PSPOs in New Addington and South Norwood are due to expire, and we have made a decision, based on the data we have available, not to renew them. We will continue to work with our partners such as the police and VCS organisations to tackle issues impacting those communities.

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London Borough of Croydon


Consultation on the proposed closure of Virgo Fidelis Convent High School

Oct 1 2020 to Oct 23 2020
Education and learning

Virgo Fidelis is a Roman Catholic voluntary-aided secondary school for girls, located in Upper Norwood. It is part of the Archdiocese of Southwark’s education provision in the London Borough of Croydon. The closure is being proposed by the school’s Interim Executive Governing Board (IEGB), with the support of the Archdiocese and Croydon Council.

Consultation responses will be presented to the cabinet member for children, young people and learning and the council’s executive director for children, families and education. Subject to their approval, this consultation will be followed by the publication of the statutory notice, which will start a four-week representation period when any person can send objections or comments to Croydon Council.

The Virgo Fidelis IEGB is proposing the school’s closure because they believe that it is no longer viable – a view which is shared by the Archdiocese and the council. The majority of the buildings are in poor repair and unfit for purpose, with Year 10 pupils having to be taught at an alternative site. In addition, the pupil roll has fallen consistently over the past several years and the school budget has been in deficit. Consequently the school is increasingly unable to deliver the broad and balanced curriculum that would be expected of a modern secondary school.

Earlier this year Virgo Fidelis took the decision, with the support of the Office of the Schools Adjudicator, to suspend admissions for September 2020. Incoming year 7 pupils were offered alternative places at Notre Dame High School, another all-girls Roman Catholic School within the Archdiocese of Southwark.

Should the proposed closure be approved, pupils who are currently in Years 8 and 9 at Virgo Fidelis will be offered alternative places at other schools from September 2021.  Year 10 Virgo Fidelis students are currently being taught on the site of St Mary’s Catholic Secondary School in Croydon, due to the condition of the buildings on the Virgo Fidelis site. Should the closure of Virgo Fidelis be approved, these pupils will be enrolled as St Mary’s pupils for Year 11, remaining in a single-sex location away from the rest of the school. 

Current Year 11 pupils will have completed their GCSE examinations in July 2021, before the proposed closure of the school is August 2021.

Croydon Council and the Archdiocese of Southwark will work together to seek to redeploy all Virgo Fidelis staff, or as many as possible, into alternative positions in other schools locally.

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South London waste plan

Sep 4 2020 to Oct 22 2020
Environment, Planning and regeneration


The South London Waste Plan (adopted 30 January 2012) sets out the spatial issues and objectives to be met in waste management for the next ten years up to 2022. It is a joint development plan document (DPD) and covers the geographical area comprising the London Borough of Croydon, the Royal Borough of Kingston upon Thames, the London Borough of Merton and the London Borough of Sutton. It contains policies to guide the determination of planning applications for waste facilities and identifies existing waste sites to be safeguarded and areas where waste facility development may be suitable.

The South London waste plan is part of the development plan for Croydon's local plan programme. It is in conformity and should be read alongside with the policies of the Croydon Local Plan 2018.

The South London Waste Plan is currently being updated.  A draft South London Waste Plan has been published for comments to be made. It sets out the proposed strategy of Croydon, Kingston, Merton and Sutton councils for the location of waste facilities and how planning applications will be decided. The new South London Waste Plan when adopted will cover a 15 year planning period from 2021-2036.

Publishing the draft South London Waste Plan is a formal stage in the statutory process of preparing a new Waste Plan. All comments made will be sent to a Planning Inspector appointed by the Secretary of State who will consider whether changes need to be made to the draft South London Waste Plan to make it ‘sound’.

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London Borough of Croydon


Proposed introduction of emission-based parking charges

Oct 1 2020 to Oct 22 2020
Parking, streets and transport

We are proposing to introduce emission-based charges to all on-street and car park pay and display bays within the borough.

Revising parking charges according to vehicle emissions became council policy in 2019 with an aim of reducing the damaging impact air pollution has on public health and encouraging residents’ to help reduce harmful emissions in the borough.

The proposal also includes changing the 30min and one-hour free pay and display parking bays in our district centres to two-hour maximum charged parking, to bring them in line with the emission-based charges and encourage more residents to walk and cycle to their local high streets.

If introduced, parking charges for zero emission vehicles would be reduced by about 90%, while charges for the highest emission vehicles would be increased by 30%. The charges would come into effect in January 2021. The proposed emission band charges are detailed in the public notices below.

This proposal is the last phase of Croydon’s emission-based parking charges following the introduction of emission-based charging for resident, business and parking permits in the last year.

The proposal supports feedback we've had from our communities who have told us that they are concerned about air quality, and that traffic levels should be reduced*. We are also working to a number of national, regional and local aims of reducing emissions. The full list of these initiatives can be found in the report paper below.

*A survey on the future of transport for the draft third Local Implementation Plan (LIP3) in September 2018 found that 74% of respondents are concerned about air quality in Croydon and 72% agreed that traffic levels should be lowered.

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London Borough of Croydon


The Fair Field public space

The Fair Field is an ambitious multi-million pound scheme to build a world-class public space in the heart of Croydon’s emerging cultural quarter. It will provide a stunning setting for the newly-refurbished Fairfield Halls, improve links with the rest of the town centre and create a destination space for communities and visitors alike.

Also known as College Green or Fairfield Gardens, the public space is only moments away from East Croydon station and the civic heart of Croydon around the Town Hall and Queens Gardens. It is part of an important network of existing and future public spaces in the town centre being delivered through private and council-led projects.

The project, scheduled for completion in 2022, sits alongside plans to transform the wider area into a cultural quarter with a new residential community. The council’s private development company, Brick by Brick, is leading on some of the area’s residential components.

The proposal for the Fair Field public space builds on the heritage of the area. It responds to the council’s brief which called for an innovative design that integrates water, public art, and lighting.

Proposals have now been submitted for planning and a decision is expected in the Autumn.

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Equalities Strategy

Jun 11 2020 to Sep 20 2020
Community and life events

Are you a resident, local organisation, community group or voluntary sector organisation in Croydon?

Do you represent communities across the borough and/or support some of our most vulnerable residents?

Do you belong to a group that shares a protected characteristic as defined  by the Equality Act (race, disability, sex, sexual orientation, age, gender reassignment, religion or belief, marriage and civil partnership, pregnancy and maternity) 

Do you have an interest in equality, fairness and inclusion? 

The council is in the process of developing an equality strategy that will set out its vision to tackle and reduce inequality in Croydon, and work towards a place where all have an equal opportunity to prosper.  In light of recent events and the Black Lives Matter Movement, now more than ever, we want use our role and contribution towards tackling structural inequalities. 

Understanding your views will help us to update the council’s equality objectives and Croydon Council's Equalities Strategy 2020-2024, which will help us to shape services and priorities in the borough for the next four years.  

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London Borough of Croydon


Unblocking the Croydon bottleneck

Network Rail are consulting on major proposals to unblock the Croydon bottleneck to provide Brighton Main Line passengers with more reliable, more frequent and faster services, and to provide the capacity needed for future growth.  

Public consultation – Monday 1 June to Sunday 20 September 2020

You can view the detailed proposals on our consultation portal. You can also speak with the project team via our online chat facility or on our dedicated consultation hotline.

View the detailed proposals and have your say by:

Completing the online form

Speaking to a member of the project team via the online chat on the consultation page

Available 1 June - 28 June at the following times:

Monday, Tuesday, Thursday and Friday – 10:00 – 15:00

Wednesday – 16:00 – 20:00

Call the consultation hotline 020 7118 0684

Available 1 June - 17 July at the following times:

  • Monday to Wednesday – 10:00 – 12:00 and 14:00 – 16:00
  • Thursday – 18:00 – 20:00
  • Saturday – 10:00 – 12:00

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Drug and alcohol misuse (substance misuse) in Croydon survey August 2020

Jul 10 2020 to Sep 18 2020
Not applicable

Survey on drug and alcohol misuse (substance misuse) in Croydon August 2020

Croydon Council has commissioned research into drug and alcohol misuse (substance misuse) in the borough.  Like every London borough, Croydon has problems related to substance misuse (data sourced from the National Drug Treatment Monitoring System that provides borough by borough data on substance misuse: )

This survey is part of a process that is aimed at improving both local substance misuse treatment services and the wider response to substance misuse, for example, education, prevention and crime reduction.

This survey is asking for your thoughts and opinions.   It is completely anonymous and does not ask you anything about yourself.  This information will be put together with statistical data on what is happening in Croydon, the views of those who work with substance misusers and with the thoughts of substance misusers and their families.  The data and feedback will be used to draw up plans for a new local contract for substance misuse services and other changes that will help to reduce the impact that drugs and alcohol have on Croydon.

These changes will be aimed at improving the help available to people who have alcohol or drug problems, but also reducing the impact on families and the whole community of Croydon.

Results and findings of the survey will be shared with our stakeholders such as cabinet members, senior management and those involved in planning and commissioning substance misuse services.   They will also be shared with our partners in, for example, the health service.  The report from this research will be made available to the public via the Get involved engagement platform.

We look forward to hearing your thoughts and opinions.


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London Borough of Croydon


Parks and Greenspaces in a COVID-19 Landscape

Aug 5 2020 to Sep 13 2020
Leisure and culture

One consequence of the COVID-19 pandemic is the spotlight highlighting the importance of access to and use of local parks and greenspaces. When considered in conjunction with the pre-COVID-19 growing interest in the role these greenspaces can play in Climate Crisis mitigation, there is now far greater and wider awareness of the value they provide to society as a whole. A number of broad scale surveys are being conducted to understand how the pandemic is changing use and perception of these greenspaces, however a short Croydon-specific data gathering exercise will provide verifiable insight which will be of use to Council officers who are planning for a future for these greenspaces post-COVID-19.

The survey outcomes identified below will provide baseline data on use of these greenspaces as well as some light-touch resident perceptions on how these greenspaces are being managed now and what they could look like in the future. Given the financially restrictive position the Council is in, it will be important to prioritise what investment is possible whilst also maintaining realistic expectations across the political and public spheres.

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London Borough of Croydon

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