Respite and short breaks services for adults with learning disabilities consultation

Why are we doing this?

Croydon Council is looking at the future of the respite and short breaks service for adults with learning disabilities. We need to understand how to respond to the changing demands on the service and what people who use the service want from it. 

Croydon’s respite and short breaks service for adults with a learning disability is currently based at a property known as Heatherway in South Croydon. The service provides overnight stays for adults with learning disabilities on a planned, or when possible, emergency basis. The building can currently accommodate a maximum of five people per night (depending on the assessed need of the individual).


What do we want to know?

Ways to get involved

We want anyone who thinks they will be affected by changes to the respite and short break services for adults with a learning disability in Croydon to respond to this consultation.

Online survey

You can complete the survey online at

Easy read survey

If you have learning disabilities and need extra support you can complete an easy read version survey online at

By phone

If you can’t access the online survey and want to have your say, do ring us on 020 8760 5768 ext. 63711 and we will arrange for someone to speak to you.​

Supported sessions for people with learning disabilities

Advocacy for All, an independent organisation, are supporting people with learning disabilities to have the chance to be involved in the consultation. They are visiting:

Day services

Mencap, Leslie Park Road day centre, 60-61 Leslie Road, Croydon, CR0 6TP – Wednesday 12 July and Tuesday 18 July at 10am – 11.30am.

Aspasen Croydon Opportunity Zone, 100 Thornton Heath High Street, Croydon CR7 8LF – Wednesday 26 July and Thursday 27 July at 10.30am – 12 noon.

Schools (Students 16+)

Bensham Manor School, Ecclesbourne Road, Thornton Heath, Croydon CR7 7BN – Friday 7 July 2017 at 9:15 to 10:15am

Priory School, Hermitage Road, Upper Norwood SE19 3QN – Tuesday 11 July 2017 at 10:00 to 11:00am

Other support

If you can’t access the online survey or attend any of the day services when Advocacy for All visits, and want to have your say, Advocacy for All is able to take feedback from adults with learning disabilities only via 020 8300 9666.

Paper copies of the attachments (links below) are available upon request, please email


What we found out
What difference has it made?
Location/ Coverage:  London Borough of Croydon
Start03 July 2017
End13 August 2017
Report availableDue 30 September 2017
Reference year2017
Methods Feedback Forms, Consultation Document, Interview- Face to Face, Questionnaire - Postal, Questionnaire - Online, Questionnaire - Face to Face, Questionnaire - Telephone
Who can take part? Croydon Panel, All - everyone invited to take part
Topic Area Health and social care

Web Links
Web Links