Health Visiting

Why are we doing this?

This survey is being undertaken to support a review of Croydon's health visiting service.

We would like to know about your experiences of Croydon’s health visiting service so that we can improve and develop the services we offer. 

If you have received the survey by email it is because you are registered with our Best Start Services in Croydon and we understand you have one or more children under the age of five.

We would very much appreciate it if you could take five minutes to complete the attached short survey about your experiences of the health visiting services in Croydon. The responses are anonymous and we cannot identify anyone from the answers.

Health visitors are the staff who see mothers and babies / children up to the age of 5. Someone from the health visiting team will usually visit you at home in the first two weeks after your baby is born.  You may also have seen them shortly before your baby was born.  The health visiting team will then often see you and your child, at home or in a clinic, until your child is four years old.

Your feedback would be invaluable to us in understanding how the service is supporting parents in Croydon.  We will let you know the results of the survey in the new year by sending you an email about our findings.

If you have any questions please do not hesitate to contact us on


Many thanks in advance for your help

What do we want to know?

The aim of the survey is to provide information about your experiences of the Health Visiting services in Croydon.

What we found out
What difference has it made?
Location/ Coverage:  London Borough of Croydon, Croham Ward, Norbury Ward, Thornton Heath Ward, Upper Norwood Ward, Broad Green Ward, South Norwood Ward, Waddon Ward, Fieldway Ward, Sanderstead Ward, Selsdon & Ballards Ward, Shirley Ward, Coulsdon West Ward, Purley Ward, Fairfield Ward, Coulsdon East Ward, Addiscombe Ward, Ashburton Ward, Bensham Manor Ward, Heathfield Ward, Kenley Ward, New Addington Ward, Selhurst Ward, West Thornton Ward, Woodside Ward
Start05 December 2017
End19 January 2018
Report availableDue 11 February 2018
Reference year2017
Methods Questionnaire - Online
Who can take part? Carers, Parents
Topic Area Health and social care