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Upgrading Croydon's CCTV consultation

Why are we doing this?

We've allocated up to £2m to modernise the current Closed Circuit Television (CCTV) network and replace the current analogue system with a new digital network. This is the first time that the council has upgraded its entire public CCTV network since the 1990s.

The new network will use digital technology to increase capability, provide better quality images and allow the control centre to explore opportunities to provide new smart city services, such as air quality sensors to monitor pollution levels, that could generate income. 

Our CCTV control room monitors 96 fixed and 10 mobile cameras that cover the main routes and high-footfall areas across the borough, 24 hours a day, seven days a week. A map of all our cameras is available to view below. From April 2018 to March 2019 the service has monitored over 660 incidents of crime and supplied evidence for 598 police investigations.

We work to the Home Office Surveillance Camera Code of Practice which sets out 12 principles for the operation of CCTV (available below) and the need to balance cameras in public places with individuals’ right to privacy. 

Our public CCTV scheme objectives include:

  • Preventing crime and anti-social behaviour and helping in the detection of criminal offences and anti-social incidents.
  • Reducing the fear of crime and anti-social behaviour.
  • Improving public protection.
  • Assisting the emergency services in the location of missing, vulnerable people.

A full list can be found in the  CCTV operations policy.

Public CCTV coverage is a non-statutory council service. This means that the council is not legally required to operate public CCTV, it is the council's choice whether they choose to provide this service or not.  Croydon continues to run a 24/7 CCTV service and is committed to investing in it. Following consultation other London councils have made decisions to only operate their control centres for limited hours and some, such as Westminster, have stopped operating their CCTV control room completely.


What do we want to know?

Our approach to installing CCTV in Croydon

To identify where CCTV cameras are required, alongside the requirements of the code of practice, one or more of the following tests must be met:

  • Locations with high levels of violent crime
  • Public places with high levels of burglary or theft
  • Crime and disorder incidents recorded by Transport for London on buses
  • Areas of high footfall around Croydon town centre and major transport hubs such as East and West Croydon Station
  • Areas around large public venues such as Selhurst Park Stadium and Fairfield Halls including routes to nearby transport hubs

Below are a number of maps which show Croydon's hotspot locations based on the tests above, the borough's transport networks and a map of where all the current CCTV cameras are.

We want to hear your views on our approach to installing CCTV in the borough and the tests we use when deciding on the locations of the cameras. We also want to find out what you know about CCTV, how it makes you feel and whether it makes you feel safer.

The feedback from this consultation will help us in preparing recommendations for the upgrade of the public CCTV. Recommendations will be taken to cabinet in September who will make a decision on the future of CCTV provision in our borough.

The closing date for this consultation is midnight Sunday 4 August.




What we found out
What difference has it made?

Contact (for more details)

Safer Croydon Partnership

Project start date
20 Jun 2019
Project end date
Report available by
Due 31 January 2020
Who can take part?
All - everyone invited to take part
Topic Area
Crime and Policing
London Borough of Croydon


Map of violent crime offences in Croydon 2017-19


Map of thefts in Croydon 2017-19


Transport network into and out of Croydon by tram and train - map


Map of TfL recorded incidents in Croydon 2016-18


Surveillance code of practice - 12 principles


Map of Croydon's CCTV cameras