Croydon Healthy Neighbourhoods - ETMO Consultation & Engagement
Croydon Healthy Neighbourhood's Public Consultation & Engagement
On 30 September 2022, the council has introduced 7 healthy neighbourhood schemes, that provide greater motorised access to residents, carers, licensed taxies, emergency services and others. The schemes have been implemented under Experimental Traffic Management Orders (ETMOs) effective from 30 September 2022 for a maximum period of 18 months.
The benefits of installing schemes in this way are:
- Allows for a six-month period to receive objections
- Allows the council to amend and improve the scheme in response to objections received during the 6-month objection period
- Allows the council to monitor air quality and traffic flows
- Allows the council to review all the objections and data before reaching a decision on retaining, replacing, or removing the experimental scheme towards the end of the 18-month trial period.
Here is a list of the 7 schemes with scheme reference numbers for each:
| Healthy Neighbourhood | Scheme Reference |
| Addiscombe CHN: Dalmally Road | PD/CHN/Dalmally Rd |
| Addiscombe CHN: Elmer's Road | PD/CHN/Elmers Rd |
| Addiscombe CHN: Kemerton Road | PD/CHN/Kemerton Rd |
| Broad Green CHN: Parsons Mead Area | PD/CHN/Parsons Mead Area |
| Broad Green CHN: Sutherland Road | PD/CHN/Sutherland Rd |
| South Norwood CHN: Albert Road Area | PD/CHN/Albert Rd Area |
| South Norwood CHN: Holmesdale Road Area | PD/CHN/Holmesdale Rd Area |
6 month - ETMO objection period:
The first 6 months (30 September 2022 - 30 March 2023), of the 18 month experiment is known as the 'ETMO objection period', during which anyone affected by the schemes can submit an objection to the council.
The council is keen to hear your views on the scheme(s) you are most impacted by. You can submit an objection by completing the relevant ETMO objection form, which can be found towards the bottom of this page by 30 March 2023.
Further Engagement:
The council wants to work with local people to understand what other improvements we can make so that your neighbourhood is a more pleasant, safe and healthy place to live. We will therefore be arranging several events during October and November so that residents can share their views and suggestions such as how to make streets easier to cross, how to make them more attractive (for example with trees or other planting), dealing with inconsiderate or illegal parking, and making it easier to park cycles – to name a few. These events will include community street audits (walking/wheeling around the neighbourhood to look at specific issues and opportunities), drop-in sessions, and possible follow-up meetings (‘co-design workshops’) on ideas for improvements.
Healthy Neighbourhood Permits/Exemptions:
If you haven’t already done so, apply now for a free exemption permit to avoid a Penalty Charge Notice (PCN).
It is important to note that all properties within a healthy neighbourhood remain accessible by the motorists who do not have an agreed permit or exemptions. This just means using an alternative route to reach the desired destination.
The council will provide exemption permits free of charge to local residents and some other motorists. Local residents can apply for up to three permits per household. Applications for exemption permits opened on 5 September 2022, and you can learn more about exemption permit types and apply for a permit by visiting www.croydon.gov.uk/healthyneighbourhoods
Enquiries relating to permits/exemptions only: chnpermits@croydon.gov.uk
For any scheme specific enquiries or if you require the ETMO Objection form in another format, contact us on 020 8726 6000 9am- 4pm Monday – Friday, or contact us using the relevant email address for the respective scheme from the table below.
| Healthy Neighbourhood | |
| Addiscombe CHN: Dalmally Road | dalmally.hn@croydon.gov.uk |
| Addiscombe CHN: Elmer's Road | elmers.hn@croydon.gov.uk |
| Addiscombe CHN: Kemerton Road | kemerton.hn@croydon.gov.uk |
| Broad Green CHN: Parsons Mead Area | broadgreen.hn@croydon.gov.uk |
| Broad Green CHN: Sutherland Road | sutherland.hn@croydon.gov.uk |
| South Norwood CHN: Albert Road Area | albert.hn@croydon.gov.uk |
| South Norwood CHN: Holmesdale Road Area | holmesdale.hn@croydon.gov.uk |
For further information on the council's healthy neighbourhood programme please visit www.croydon.gov.uk/healthyneighbourhoods
Data protection statement
We have asked for your personal contact information on this application form so we can keep in touch. When we ask for this, we will be clear about why we’re collecting this information and how it will be used. Personal data submitted (including names, addresses and contact details) will be processed in accordance with the requirements of the UK General Data Protection Regulations. Data will only be used for the purposes of this application form. Contact details will not be shared or published. By participating, you agree to your data being used in this way.
If you complete this form and have changed your mind about giving us this data, we’ll remove it. You can do this by emailing the words ‘OPT OUT’ to highwayimprovements@croydon.gov.uk or phoning 0208 726 6000. We’ll extend this for 30 days after a survey/form has closed.